Maintaining Emotional Equilibrium

Steve Raybine:

Blog #96:

Maintaining Emotional Equilibrium

Although it might seem convenient and acceptable to vent one's anger or frustration toward someone else, it is neither appropriate nor professional to do so. All healthy relationships are based upon mutual trust, honesty, and consideration. If a situation arises that warrants frank discussion between two or more parties, the conversation should be conducted in a straight-forward, positive and constructive manner. Confrontations should be handled discreetly, considerately and diplomatically. If an instructor finds himself or herself becoming frustrated or losing control of his or her emotions, he or she should step back from the situation and think things through calmly and rationally before saying anything to the persons involved. A carefully-measured response will enable one to remain in control of the situation, keep things in the proper perspective, and preserve professional relationships that require respect and understanding.

Copyright 1994 Steve Raybine

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